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How should companies communicate with their customers

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Question : How should companies and organisations communicate with their customers, with their shareholders or (in the case of non-profit organisations) their funders, with the media and policymakers, during and in the aftermath of a product recall crisis? What are the key dilemmas about communication with stakeholders that companies and organisations face in product recall crisis, and how will your suggestions address these dilemmas?

Reference no: EM133189611

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