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How should a change agent approach dysfunctional norms

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Reference no: EM132946431

How should a change agent approach dysfunctional norms?

Select one:

a. Ignore them because the other aspects of change require more attention and focus

b. Understand that they can't be changed without completely turning over the staff

c. Make them explicit and identify the resulting organizational dynamics

d. Mandate a change to keep the organization functional

Reference no: EM132946431

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