Reference no: EM133547446

Question: Alexis closes the door to her office after another employee hands in their resignation. She's visibly shaken; this is the third employee they've lost this month. She knows the job can be hard, but something needs to improve or the organization will start to suffer in a way that can't be quickly remedied. She looks back over the results of the last employee 360 surveys. The results aren't surprising. The nonprofit deals with a lot of challenging clients; homeless men and women suffering from mental health issues and addiction. To complicate things, the community is still reeling over having a homeless service center near one of their most treasured parks. Still, Alexis needs to report back to her boss as soon as possible with a plan on how she can improve employee morale so turnover decreases. Alexis pores over the survey results. A lot of employees mention that they struggle with all of the strict rules that they must follow, leaving them with little opportunities to use their professional discretion. The organization does have a lot of rules, but they are put in place to protect them from undue liability. Perhaps the punishments for rule breaking are too high?