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1. Describe the service experience. What exactly did the service marketer / employee do (or not do)?
2. How satisfied were you with the service provided?
Not at all Satisfied 1 2 3 4 5 Very Satisfied
3. What factors influenced you to feel this way about the experience? Was there a FAILPOINT? If so, describe it.
4. What could the marketer / employee have done to make this a better experience?
5. How likely are you to visit this marketer / service provider again in the future?
Not at all Likely 1 2 3 4 5 Very Likely
6. If you were the owner and you were made aware of this incident, what would you do?
Developing an IMC plan of Amazon that aims to create awareness and knowledge amongst Singaporean consumers of the ethics involved in buying clothing made from Bangladeshi factories .
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Promotion strategies of the one's own developed website
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In this paper, the researcher also determines the different kind of practices used by Adidas to manufacture shoes for its customers.
Services can be defined as separately identifiable, intangible activities which provide want-satisfaction when marketed to household consumers and/or industrial users.
A marketing plan is an essential tool for any marketer, providing direction for a brand, product or organization. A marketing plan describes the marketing environment, marketing objectives and marketing strategies.
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