How rate fences can be used in a hotel service context

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Question - Utilising the Flower of Service Model (Figure 4.3, page 111 in the prescribed textbook), distinguish between core, facilitating and enhancing services of ANZ's banking offering. (250 words)

Describe how rate fences can be used in a hotel service context. Utilise at least five (5) rate fences from both physical and non-physical categories to illustrate this. (250 word)

Reference no: EM133278232

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