How people worked their way through the change situation

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Assignment: Part 1: Stages of Reactions

Using this unit's reading in your Organizational Change: An Action-Oriented Toolkit text, respond to the following:

• Describe briefly a change situation that you are familiar with (or talk to a friend or relative about a change situation).

• Identify the different phases of change, pointing out what was happening during each phase.

• Describe how people worked their way through the change situation.

• Identify what the leader(s) did or could have done to better help individuals navigate through the phases. Note: If it is helpful, you can attach a facsimile of the table in the Toolkit Exercise 7.2.

Part 2: Building Trust

For this discussion, consider the eight practices for building trust as outlined in Chapter 9 of Mastering the Challenge of Leading Change (linked in Resources) and respond to the following:

• Identify specifically which tactics would be most effective in your organization.

• Identify which tactics would be ineffective or even counterproductive.

• Explain what is missing from the list of practices. What additions would you recommend to the list?

Reference no: EM132817284

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