Reference no: EM133421226
Routine communication is common in organizations and typically deals with straightforward information. This day-to-day communication is some of the most important in establishing credibility and fairness. Your approach when delivering routine messages will influence how others evaluate your attention to detail, professionalism, and ability to effectively communicate.
Instructions:
Planning
You will address this email to your instructor. Scenario: Your instructor wants to know how your studies are going at school. Specifically, your instructor wants to know how you are dealing with group work in your courses and how you might be applying interpersonal, team, or cultural intelligence skills. These should be factual (you have experienced this and not made up). If you haven't experienced group work at BVC, think back to high school or other places you have. Include in the first paragraph, where this group occurred.
Organize and structure your document using proper business email format. Use the email template found in this module called, Resource: Format Examples for Letter, Email, and Memo. Be sure to choose the email format on the second page - not letter or memo format.
This is a business response email based on the format in the textbook. Be professional.
Writing
The response email format includes:
A subject line specific to the response request.
An introduction paragraph on the topic.
Three paragraphs (use headings) describing how you used/do not use each skill and if you were effective/ineffective and why. Try to use at least two(2) examples in each paragraph. For example: Our last group meeting ending with John being hurt by comments. I will need to use a learner mindset where I try and understand John's perspectives and hold back on my opinions and the judger mindset. This will help build more trust in our group.
a. Interpersonal skills: choose from active listening, self-awareness, self-management, empathy, relationship management, my non-verbal communication, reading non-verbal communication in others, asking good questions, incivility, gossip, emotional intelligence, learner or judger mindset, extrovert/introvert personality, and/or motivational values.
b. Team skills: choose from trust, conflict management, time management, consensus, persuasion, leadership, decision making, commitment, problem solving, collaboration skills, motivation, responsibility, difficult conversations, and meeting management.
c. Intercultural skills: choose from cultural awareness, stereotypes, biases, generational differences, language differences, empathy, respect, awareness, cultural etiquette, or any others that you identify.