How organization managed still managing particular quality

Assignment Help Business Management

Reference no: EM133681663

Homework: Summative Assessment

For this homework, you are required to produce a report on one international organization of your choice and address the following:

I. Provide a brief introduction of the organisation and sector it operates in, including its mission and vision statements, its core values, a summary of its financial performance and a general overview of the business's operational activities.

II. From the relevant literature explain the Total Quality Management (TQM) processes the chosen organization follows and identify one quality challenge/issue that the organization faced or is currently facing.

III. Explain how the organization managed/or still managing the particular quality challenge/issue. Critically analyze whether the organization failed or succeeded in achieving and maintaining quality performance.

IV. Provide a few critical recommendations for business managers in order to highlight the importance of Total Quality Management (TQM) within an organization.

The structure of your report

The main features of a report are described below to provide a general guide.

Title Page

This should briefly but explicitly describe the purpose of the report.

Kindly remember to add your name and student number and which assessment it pertains to.

Abstract

The abstract should briefly describe the content of the report. It should cover the aims of the report, what was found and a brief review of the conclusions. Remember that the summary is the first thing that is read. It should provide the reader with a clear, helpful overview of the content of the report.

Table of Contents

The contents page should list the different chapters and/or headings together with the page numbers.

Your contents page should be presented in such a way that the reader can quickly scan the list of headings and locate a particular part of the report.

Introduction

The introduction sets the scene for the main body of the report. The aims and objectives of the report should be explained in detail. Here, you need to provide information about the chosen international organization.

Discussion

The main body of the report is where you discuss your material. The literature and evidence you have gathered should be summarised, analysed and discussed with specific reference to the chosen quality challenge/issue.

If your discussion section is lengthy you might divide it into section headings. Your points should be grouped and arranged in an order that is logical and easy to follow.

Use headings and subheadings to create a clear structure for your material.

Use bullet points to present a series of points in an easy-to-follow list.

As with the whole report, all sources used should be acknowledged and correctly referenced (remember to use the most credible resources available).

Conclusion

In the conclusion, you should show the overall significance of what has been covered and provide a few critical recommendations for business managers in order to highlight the importance of Total Quality Management (TQM) within an organization.

You may want to remind the reader of the most important points that have been made in the report or highlight what you consider to be the most central findings.

Reference no: EM133681663

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