User Account

All Pages

How often agents in different positions access web pages

Assignment Help Computer Engineering
Reference no: EM133511137

Question: The following is the meta-data of a call center database. It records information about all calls made by the customers to call center agents regarding certain products. The agents' jobs are to take the calls, help customer figuring out what to do, and to take actions by directing customers to a certain web page where the agent and the customer could conduct online chat and run diagnostic sessions.

  1. Identify the measures and constraints in the following business question: Report how often agents in different positions access web pages of each page type to perform customer support tasks for customers from each state in each month. Use attributes from the Metadata below to serve as the constraints. For example, the constraint "customer state" should be expressed as the attribute "Customer.State"

 

Reference no: EM133511137

Questions Cloud

What was something you learned which stood out to you : What was something you learned which stood out to you? In what ways can you see IDS as beneficial to you? What questions do you have?
Explain the corporate governance framework for coca-cola : Executive Leadership and Governance - Describe the main duties of the board - what we are responsible for, and who we are responsible
What are some of the file management principles you can use : Provide a brief explanation of the importance of file management and what can good file management practices help to avoid.
What employees working in 21st century consider to benefits : What employees working in the 21st century consider to be benefits? What helps to keep employees engaged in their work?
How often agents in different positions access web pages : Identify the measures and constraints in the following business question: Report how often agents in different positions access web pages of each page type
What has changed since druckers time are the ways : Nurses are very much knowledge workers. What has changed since Drucker's time are the ways that knowledge can be acquired.
What is the last byte number that can be sent without an ack : Which bytes will be sent next? What is the last byte number that can be sent without an ACK being sent by the receiver?
Determine the minimum number of characters required : Determine the minimum number of characters required in a character pool so that a password with 8 characters has at least 50 bits of entropy.
Explain why you would use this combination of policies : Explain/justify why you would use this combination of policies. Define any technical terminology you use in your explanation. Make use of the available format

Reviews

Write a Review

Computer Engineering Questions & Answers

  What are the main reasons why a vpn is the right solution

What are the main reasons why a VPN is the right solution for protecting the network perimeter? Do they also provide protection for mobile devices? 300 words.

  What kind of behavioral analysis would work to secure

What policies, procedures, and standards do you think would be successful, and why? Consider technical matters and non-technical matters.

  Review problem on cyber security and risk management

Read Four (4) academically reviewed articles on Cyber Security and Risk Management and complete the following activities.

  What is the process for implementing the alternative

Compare and contrast it to ISO-31000; how it is the same and how is it different? What is the process for implementing this alternative?

  Create a draggableinterface that specifies a single method

Create a DraggableRectangleclass that implements this method. See Lab 5: Drag & Dropfor details of how to do this. The idea behind the lab exercise is what you need, not the exact code. The code will be different because this is not Wheels.

  Defining error terms in cross-sectional data

Why are the error terms in cross-sectional data unlikely to be serially correlated? Can you give an example in which serial correlation could be present.

  A program on a registration application for a school

a program on A registration application for a school

  What is the importance of snort in penetration testing

What would be another better tool given that Sam Spade is not being maintained right now and what is the importance of snort in penetration testing

  Write three unit test cases for each of the methods

Write Three Unit test cases for each of the methods you are developing in this assignment. You can write the test cases in any Java framework

  Discuss how industry professionals could benefit

Discuss how industry professionals could benefit from the article and apply it to their everyday work within the technology field.

  Select a card randomly from the stack

There is a stack of10cards, each given a different number from1to 10. Suppose we select a card randomly from the stack, replace it, and then randomly select another card. What is the probability that the first card is an even number and the second..

  Write a simple text adventure game

For this assignment you will write a simple text adventure game. Within this game the player will travel from room to room choosing which door to traverse through.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

Submit Assignment

Academics

Major Subjects

Majors

Get In Touch

whatsapp: +1-415-670-9521

Phone: +1-415-670-9521

Email: [email protected]

TERMS & POLICIES

HELP & SUPPORT

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd