Reference no: EM132405479
Questions -
1. The supervisor at the American airline check-in counter observes the following process characteristics: the average amount of a passenger spends on check-in is 25 minutes from start to end; there is, on average, one customer exiting the check-in counter every 40 seconds.
On average how many people are in the queue or are being helped by an agent for check-in at any given time?
2. The supervisor at the American airline check-in counter observes the following process characteristics: all the agents can, together, complete checking in 90 customers per hour on average; there are, on average, 24 customers either waiting in line or being helped by an agent for check-in.
How much time, on average, does each customer have to spend in the check-in area?
3. The supervisor at the American airline check-in counter observes the following process characteristics: there are, on average, 30 customers either waiting in line or being help by an agent for check-in; the average amount of a passenger spends on check-in is 25 minutes from start to end.
a) How many passengers can American Airlines complete checking them in per hour?
b) How often does one passenger complete check-in and exit the area?