Reference no: EM133554277

Being a professional mediator requires reflecting on your past conflicts and learning from them. Learning how we deal with conflict can make us better mediators and behave in a more ethical and neutral manner, particularly when mediating similar disputes. For this report, you are required to:

1. Identify a past conflict you have experienced in the past and describe the cause of the conflict and how it was manifested

2. Evaluate how your conflict resolution strategies were effective/ineffective

3. Explain how mediation and one other conflict management approach would have been appropriate/inappropriate for resolving this conflict

4. Identity and describe three ways in which your conflict could have been mediated to achieve a more positive outcome

5. Describe how you would mediate such a similar dispute, explaining your role in the process and the steps vou would need to take to remain neutral and follow ethical guidelines.