Reference no: EM132729566
You will create 2 separate documents for this project:
Schedule of CRM Activities Create a MS Word doc listing the items in the Schedule of CRM Activities that you will use for the hypothetical business venture:
Identify all the individual CRM activities you will implement within a one-year time frame
You will identify at least 10 individual CRM activities
How many times activity will run
Estimated cost for each activity
Annual CRM Action Plan Create a MS Word doc displaying a 12-month Annual Customer Relationship Action Plan for your new business venture.
Each month will contain separate CRM activities:
Each month will be a unique mix of at least 4 separate items from your Schedule of CRM Activities
Your grade will be based on the significance and thoughtfulness of the items you entered into the Annual CRM Action Plan
Attachment:- CRM Activities.rar