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A company wants to provide one technical support staff for every 50 computer users. The company now has 1000 users. In the next 3 years the company plans to hire 1000 new staff, 80% of them will use computers. How many support staff should the company have at the end of 3 years?
Research and describe the internal and external environments of 2 to 3 real-world companies using an environmental scan. Determine what competitive advantages each company has and what strategies each company is using.
Describe service problems you encountered in a recent service experience. Then categorize the service failures that occurred as tangible, reliability, responsiveness, assurance, or empathy. Name some products that have a high degree of quality. Are t..
An airline is reconsidering their overbooking policies on transatlantic flights. The planes they fly have 175 seats, which they sell out every time. While tickets are non refundable, they still have a fair number of no-shows, and often fly with empty..
Apply basic human resource management terms and concepts. Directions: For this assignment, you will interview a manager about their role regarding Human Resource Management (HRM). How do you build the right team? (i.e. HR planning, job analysis, job ..
What are the benefits and challenges of Total Quality Management (TQM) and International Organization for Standardization (ISO)? Write no more than 160 words.
Today, when nearly everything is moving online, agreements are no different. Even in your daily life, you would have accepted licensing and other agreements online. What are some examples of e-contracts?
Which of the five major approaches to overcome service communication channels do you think is the most important? Why.
What role does a distributor play in the supply chain? Does the distributor add any real value (i.e. does he increase the supply chain surplus)? Can the distributor stage be eliminated without detriment?
Discuss the benefits of developing a portfolio throughout leadership program.
a. What are the seasonal indices for each month? b. What's the "best" forecasting method on the deseasonalized data? Provide a summary table of the different forecast methods you looked at (try at least 3 methods, in addition to any naïve ones you..
Using the Internet or library sources, evaluate the quality of the corporation in terms of management, the board of directors, and shareholder activism. Are the issues you list favorable or unfavorable for cound corporate governance?
What five core competencies do you see as essential for an HRM practitioner working in a globally operating company that is sensitive to various contexts?
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