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Midnight Mocha is a 24-hour café that specializes in coffee drinks. It has a drive-through that is almost fully automated. Each mug of coffee is dispensed by the automated machinery and should provide exactly 12 ounces. Recently, customers have complained that the cups appear to have too much or too little coffee. Midnight Mocha began a quality control program. Every day for 9 days they sampled 5 cups of coffee. They computed the average amount of coffee for the 9 cups and the range of values. Those values are listed below. 1 2 3 4 5 6 7 8 9 Mean 11.93 12.17 12.00 12.08 11.72 11.85 12.15 12.08 12.02 Range 0.19 0.24 0.18 0.19 0.19 0.18 0.07 0.09 0.07 Use formulas with table values to determine control limits. What would be the upper control limit (UCL) and lower control limit (LCL) for the means? (2 decimals) UCL = LCL = What would be the upper control limit (UCL) and lower control limit (LCL) for the range values? (2 decimals) UCL = LCL = How many of the observations for the means are out of control? How many of the nine observations for the ranges are out of control?
The Safaricom case provides an excellent opportunity to apply strategic management concepts to a constantly growing and extremely competitive organization.
Culture is internal to the organization, shaped by shared experience. And, the environment is external, providing opportunities and threats.
Trucking company A says it will only charge 70 cents per ton per mile per widget to load on to a truck that holds 57,000 pounds. (Remember, it takes a lot of labor to load each truck!). What is the total cost of moving the current order of 20,250 ..
Based on the legislation, regulations and organizational requirements of your workplace, describe aspects that might impose potential risk in your work place.
Obtain a list of your company’s customers and analyse it by addressing the following points: What types of customers does your company service?
What are the advantages and disadvantages of internal recruiting?
The Dow Jones Sustainability Index includes. According to the text, which of the following is NOT a typical standing committee of boards of directors? According to Porter's model, a low force can enable the company to earn greater profits and can be ..
A gasoline mini-mart orders 25 copies of a monthly magazine. Depending on the cover story, demand for the magazine varies. The gasoline mini-mart purchases.
What are some of the reasons Medicaid managed care is more complex than developing private sector managed care programs and has led to more specialized firms dominating this market?
What should southwest Airlines do in response to the woman’s complaint about how she was treated during the flight?
You will be "Corporate Explorers". Research 3 leaders of a publicly traded, Fortune 500 company. Each leader's name and the company they are running.
A wealth of cross-cultural research has been conducted on the differences and similarities among various countries.
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