User Account

All Pages

How many customers you expect to be waiting

Assignment Help Finance Basics
Reference no: EM132998647

Consider a call center. Customers call in according to a Poisson process with an average rate of 19 customers per hour. Each customer has a 50% probability of requiring an English-speaking server or requiring a Spanish-speaking server, so the arrival process for each type of service is Poisson with an average rate of 9.5 customers per hour.

HINT: In a Poisson arrival process, the interarrival times (times elapsed between successive customer arrivals) are independent, exponentially-distributed random variables, which have a coefficient of variation of

1. (a) Suppose that the call center has one English-speaking server and one Spanish-speaking server, and each of them provides exponentially-distributed service times with a mean of 6 minutes. On average, how long must a customer wait on the line before being served?

(b) How many customers you expect to be waiting in each line before being served?

(c) Now suppose we replace the two servers by two bilingual servers, both of whom provide exponentially-distributed service times with a mean of 6 minutes. On average, how long must a customer wait on the line before being served?

(d) How many customers you expect to be waiting in line before being served?

Reference no: EM132998647

Questions Cloud

How much is the amount of total its total liabilities : The owner's equity of BSA Company is 90,000 representing 30% of the total assets. How much is the amount of total its total liabilities
How much was baltimore revenue for the year : Baltimore Company experienced a total increase in stockholders' equity of $118,000 during the current year. How much was Baltimore revenue for the year
Project report on impact of globalization on hrm : Project Report on Impact of globalization on HRM.
Appropriate total rate of return suitable : You are considering investing in Blackmores, a pharmaceutical company's long-term debt. You require a credit risk premium of 3.5%, and a maturity risk premium o
How many customers you expect to be waiting : Consider a call center. Customers call in according to a Poisson process with an average rate of 19 customers per hour. Each customer has a 50% probability of r
Post general ledger to relevant accounts : Nupina Gifts has the following balances as at 30 June 2017: Accounts receivable $343,630. Post general ledger to relevant accounts
Discuss any five appraisal methods in detail : Discuss any five appraisal methods in detail
What was their change in cash for the year : If a company reported net income for the year of $160,000, cash from operating activities of $105,000, what was their change in cash for the year
Why portfolio covariance equals to w : Why portfolio covariance equals to W^T*covariance matrix*W? W is weight matrix.

Reviews

Write a Review

Finance Basics Questions & Answers

  What is meant by cost-estimating relationships

In the evaluation of alternative design configurations, an individual cost profile is developed for each. These individual profiles must be reviewed and evaluated in terms of some form of "equivalence." Briefly describe the steps you would follow ..

  What were the highest and lowest yoy returns during

What were the highest and lowest YoY returns during

  Determine the annual worth of the purchase

At an interest rate of 10% per year compounded semiannually, determine the annual worth of the purchase over a 10 year amortization period.

  What is the market price

Wine and Roses, Inc. offers a 6.5 percent coupon bond with semiannual payments and a yield to maturity of 7.25 percent.The bonds mature in 13 years. What is the market price of a $1,000 face value bond?

  Calculate each project''s payback period

Calculate each project's payback period. Which project is preferred according to this method? Calculate each project's net present value (NPV). Which project is preferred according to this method? Comment on your findings in parts a and b, and recomm..

  What is netflixs long run objective

What is Netflix's long-run objective? How does Netflix plan to achieve its long-run objective? How would you assess Netflix's business model?

  The adjusted trial balance of pacific scientific

the adjusted trial balance of pacific scientific corporation on december 31 2013 the end of the companys fiscal year

  What did you find surprising about credit reports

What did you find surprising about credit reports? What type of information is included on your credit report? The type of information that is included on my credit report is my name , current and previous address, and work history.

  Value of having previous management experience

If every leadership situation is a unique mix of variables, what is the value of having previous management experience?

  Define benefit plan for the employee participants

Discuss and justify your position whether you think fiduciary responsibility should remain or be changed and discuss specifics. Use more than one article as part of your analysis.

  How the forward exchange rate can be set by speculators

Explain how interest rate parity can be satisfied and how the forward exchange rate can be set by speculators in reference to the expected future spot exchange rate.

  Corporate officials commit fraud

In the AICPA Statements on Standards for Tax Services as well as those set forth under Circular 230 what ethical duties

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

Submit Assignment

Academics

Major Subjects

Majors

Get In Touch

whatsapp: +1-415-670-9521

Phone: +1-415-670-9521

Email: [email protected]

TERMS & POLICIES

HELP & SUPPORT

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd