How many calls could be expected to be picked up

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Problem: A call center picks up incoming calls in a mean time of 15 secs, with a standard deviation of 5 seconds. It receives 1000 calls daily on average. Approximately how many calls could be expected to be picked up within 20 seconds, in a day? Assume the call response time follows a standard normal distribution. -842calls approx. -500 calls approx. -350 calls approx. -880 calls approx.

Reference no: EM133595294

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