How knowledge management systems might help

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Reference no: EM132996677

Canadian Biz is one of Canada's largest companies, with 57000 employees and 1200 stores and gas/petrol stations across Canada selling sports, leisure, home products, apparel, and financial services as well as automotive and petroleum products. The retail outlets are independently owned and operated. Canadian Biz has been using daily mailings and thick product catalogues to inform its dealers about new products, merchandise setups, best practices, product ordering, and problem solution and it is looking for a better way to provide employees with human resources and administrative documents. 

Required answers:

  1. Describe the problems created by this way of doing business and how knowledge management systems might help.

Reference no: EM132996677

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