Reference no: EM13757829
Write a 2.5 page paper, not including reference or cover page, addressing the information below. Minimum 3 references, in APA format.
Begin with a brief overview, no more than 3 sentences, of the Bank of America website as an information system.
The next 2-3 paragraphs should address the positive and negative impacts of the Bank of America website has on the users of the system. Positive impacts are benefits your information system has for the users. For business systems, this will include how it makes your business processes more effective and efficient. For home and personal systems, this will include how the system makes some task or tasks in your personal life more effective and efficient. Try to quantify some of the positive impacts in terms of savings of cost, time, and effort by the users, as compared to what the manual process of accomplishing the same tasks would be, if you did not have the computer-based information system.
Negative impacts may include overdependence on the information system. When there is a system outage, how does this impact the operations and productivity of your organization? Be sure to also discuss any contingency plans that the users of this system have for maintaining business continuity during system outages (for business systems) or for accomplishing the same tasks manually or via a different system (for home/personal systems).
In the rest of your essay, give at least 3 recommendations for improving your information system. This section of your essay should be at least 1 page long. Each recommendation should be at least one fully developed paragraph and should not just identify a problem with the system, but should offer a specific, concrete solution to that problem, along with a plan for how you would implement that solution. The types of recommendations I am looking for are improvements and enhancements to the computer-based information system itself. I am primarily looking for you to suggest new features and functions that could be added to the system to make it better. What additional functions would you like your information system to be able to do? I am looking for your own original ideas. Additional technical recommendations you could make include specific ways you would add additional back-up or redundancy capabilities, or specific hardware upgrades that might increase the speed of the system. Just make sure that each recommendation you make is for a technical improvement to the system itself, and not managerial or organizational recommendations, like additional training on the system. Also, be as specific as possible. For example, if you recommend that the layout of the system's graphical user interface be made more user-friendly, then describe exactly what you would change about the layout to improve the usability.
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