How is employee and patient satisfaction reported

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Assignment:

Organization: Uchicago Medicine Adventhealth Bolingbrook

1. What is the formal structure of UChicago Medicine Adventhealth Bolingbrook? Is there an organizational chart publicly available? Describe UChicago Medicine Adventhealth Bolingbrook in terms of the degree of complexity, centralization, and formalization.

2. How is employee and patient satisfaction reported? What do the results reveal about the internal dynamics of UChicago Medicine Adventhealth Bolingbrook?

What is the quality of services and outcomes? Consider the organization's:

  • Range of services offered
  • Number of services rendered and patients served by service category
  • Characteristics and utilization of major programs
  • Payer mix/Reimbursement contracts
  • Planned initiatives/Strategic priorities
  • Services in the community
  • Significant staffing needs

What additional, though unavailable, information would be helpful to provide a more comprehensive internal assessment? Why?

Reference no: EM133653635

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