How is emotional intelligence different from labour

Reference no: EM13222404

Questions

1. The "case for Emotional Intelligence" examines how this concept can foster positive change in working practices and enhance leadership ability at work. By drawing upon the articles by Kunnanatt (2008), Hess and Bacigalupo (2011) and other relevant research, provide an overview of how this case illustrates the value of emotional intelligence in the workplace.

2. Present a critical evaluation of this case and evaluate whether this is a convincing account of how emotional intelligence is used in the workplace?

3. How is emotional intelligence (EQ) different from "emotional labour" and how is EQ measured?

Attachment:- EQ-assignment.rtf

Reference no: EM13222404

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