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Assignment:
Assertive Communication
PART 1:
Think about your own communication style and briefly (2-3 sentences) address the follow questions:
PART 2:
Below are three parts to each assertive statement.
Empathy/validation: what showed your understanding of another person's feeling.
Statement of problem: describe a difficulty and tell why you need something to change.
Statement of what you want: make a request for a specific change
Use these as guides to discuss a workplace situation that you experienced that was a success or would have liked to improve by using assertive communication techniques.
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