Reference no: EM133035423

BIZ102 Understanding People and Organisations

Assessment - Reflective Report

Learning Outcome 1: Explain the importance of self- awareness and emotional intelligence, and analyse their impact on professional competencies

Learning Outcome 2: Integrate strategies to effectively interact with others in a diverse professional context

Learning Outcome 3: Identify and reflect on own strengths and their application in the business context

Learning Outcome 4: Reflect on feedback to identify opportunities for self-improvement and professional development

Context

In the dynamic 21st century economy where mobility is often not only possible but also integral to a successful career, being able to work in an intercultural and diverse environment is essential. Organisations frequently need their people to develop their capacity to work effectively in diverse teams and resolve or diffuse conflicts and miscommunication quickly and efficiently.

The keys to your ability to work effectively in intercultural and diverse teams are the development of emotional intelligence and awareness of cultural differences. Emotional intelligence enables conscious examination of group and team dynamics in real time to facilitate effective individual and team performance.

This assessment aims to develop your understanding of how intercultural and diverse teams function, and how you can use this knowledge to help them develop into high performing teams.

Instructions

The assessment requires the completion of an individual reflective report. You will analyse the expected strengths and weaknesses of your group, then as a group will choose, conduct and document a team-building activity. Each member of the group will then reflect on their own contribution to the group, and how this may be improved. Finally, each student will prepare an Individual reflective report based on the experience.

Steps:

Part A: Selecting your team
Once your Group is formed, share your individual results with all group members for:
1. Emotional Intelligence (EQ) from Module 2
2. Top 5 Gallup Talents from Module 3, including the Leadership Domains
3. Do a Hofstede Country Comparison analysis using the group members' countries of origin or identity from Module
4. Diversity and VUCA skills identified in Module 4.

Part B: Analysing Your Team BIZ102 results
5. Using information from Part A, discuss why you think this group of students has the potential to form an effective work group.
6. Using information from Part A, discuss anticipate possible reasons that the group will not work effectively or have potential areas of conflict.

Part C: Team-Building (Group
7. As a group, design or choose a 25-30 minute team-building activity to increase the effectiveness of your team. Explain why you think this activity will increase the effectiveness of your team. Remember that this is a team building activity - not a "getting to know you" session. An ice-breaker session can be conducted prior to this team activity.
8. Conduct the team-building activity as a group, documenting the experience using video or moving screen-capture technology, such as Zoom. All team member faces and names need to be visible.

Part D: Analysis and Reflection

Your individual write-up for Assessment 4 is a Reflective Report - which means it should be in first person (using I, me & the names for your group members) and in a formal business report format, including appropriate headings for each section.

9. Describe your team-building activity in one sentence.
10. Discuss the dynamics and roles you have observed within the team through the lens of the EQ, Gallup Strengths, culture, diversity and VUCA skills of your team members.
11. Did the team behave as you predicted from Part B?
12. Consider Tuckman's Model from Module 5 - discuss how your group went through the stages of Forming, Storming, Norming & Performing.
13. What have you learnt about your capacity to contribute effectively to a team?
14. Provide recommendations regarding how you could further improve your
contribution to this team or a team in the future
15. In the appendices of your report include the following:
• Individual team member information from Part A
• records of team communication
• video or screenshots of all team members participating in the team-building activity.

Part E: Peer Review
Complete and submit the Peer Review form for each member of your group (including if they did not participate). The Learning Facilitator will use this to allocate individual marks for contributions to the group work.

General requirements
Your report should:
• Be presented in a formal business report format.
• Include an Executive Summary (not included in the word count), formal introduction (where you state the purpose of the report) and logical headings and sub-headings that generally match the instructions and steps in this Brief.
• Identify theoretical concepts from Modules 1-5 that support your reflection.
• Include at least five references from the sources in the Modules for BIZ102 that present the theoretical concepts identified, to support your ideas.

Attachment:- Reflective Report.rar