Reference no: EM131405131

Assignmen: Motivating Change

Part 1

Word Format - APA paper 1-2 pages. Cite only from the reading provided please. Identify an area of change that is necessary in a public agency. What new behaviors will be needed to effect this change? What old behaviors will need to be let go? Describe a motivational theory that might be used to assist in implementing this change. Translate this theory into practice by proposing a process you, as a leader, might use to shape the behavior necessary to achieve the desired goal.

Part 2

Word Format - APA paper 1-2 pages. Cite only from the reading provided please. (2nd Upload for this part)

Describe the key elements of influence in the "In the American Ground: Unbuilding the World Trade Center" case study. Analyze how informal groups form and how they influence the activities of public agencies. What role does organizational culture play in the forming of these informal groups?

Articles:

1. Motivation and Transactional, Charismatic, and Transformational Leadership: A Test of Antecedents by John E Barbuto Jr.
2. leadership and motivation by Bryan Schaffer.
3.Leadership, Motivation and Organization Culture Flashcards

1. According to Herzberg's Two-Factor Theory, the work itself could be considered a motivator.

2. In Hertzberg's Two-Factor Theory, salary is considered a hygiene factor.

3. In McGregor's Theory X and Theory Y, workers managed under Theory X are viewed as generally lazy and require direction.

4. Hygiene factors do not necessarily motivate, but they do prevent dissatisfaction.

5. You are designing an incentive program for the staff. For every one percent improvement in customer satisfaction employees will receive a $25.00 quarterly bonus. This is an example of positive reinforcement.

6. Positive reinforcement is the most effective method of modifying behavior.

https://www.dropbox.com/s/5na0fxtalugai2z/Readings.rar?dl=0