Reference no: EM132227404

1. Adam Smith, the father of modern economics, wrote The Wealth of Nations in 1776. A key example in his book was a pin “manufactory.” “The important business of making a pin is ... divided into about eighteen distinct operations,” he wrote. Ten men were able to make 240 times as many pins as each working separately might accomplish. This is how Smith explained

a. division of resources

b. pin manufacturing in the 1700s

c. division of labor and specialization.

2. Organizational structure, or how individual work and teamwork within an organization are coordinated, is important because:

a. it describes how individual actions are linked together and defines formal communication channels

b. it creates confusion as to who reports to whom

c. achieving organizational goals and objectives cannot be accomplished without coordinated efforts

3. An organization with a clear mission is one that is easy to understand and manage. A ________ unifies employees and helps them understand the organization's direction.

a. common purpose

b. scalar chain of authority

c. pyramidal organization

4. Staples, the office supply store, owns Quill, which specializes in selling to more than 1 million small and mid-sized U.S. businesses. For example, Quill offers medical supplies to doctors’ offices. Staples has found it pays to departmentalize by

a. function

b. product

c. customer

5. All of the following are difficulties with a matrix structure, EXCEPT:

a. managers will need to spend more effort coordinating their work because they are more interdependent

b. employees find that there is little to no interpersonal conflict with leaders or team members

c. reporting to two or more managers can lead to conflict and turf wars

6. A nurse handling the diverse needs of patients in the intensive care unit may score high on ________, whereas new nurses aiding in the same department may feel that they perform only busy work.

a. task significance

b. feedback

c. autonomy

7. One common everyday object, Post-It Notes, is the product of a bootleg project at 3M, Minnesota Mining and Manufacturing. The company allowed researchers to spend 15% of their time on their own ideas. Dr. Silver was ________ and took the time away from his assigned work to develop the idea.

a. empowered

b. under-employed

c. sidelined