How have you dealt with a difficult customer

Reference no: EM133266829

Case: You have an interview with Apple for a salesperson position at one of the leading retail stores in your area and have to make a good honest impression. Answer the following questions to prove you are the right fit for the position.

Question 1. If you had to prioritize between fixing a customer's problem or creating a great customer experience, which would you choose? Which do you think is most important? Why?

Question 2. How have you dealt with a difficult customer?

Reference no: EM133266829

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