How have seen verbal and non-verbal communication used

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Communication is an essential skill to have as a healthcare manager.  It is important when considering communication across your department that you are aware of both verbal and non-verbal communication. Words have meaning but the way a person uses their body in conjunction with those words can change that meaning. In most settings in the United States, eye contact is also an essential part of non-verbal communication, although this can vary dependent on one' cultural background. Many people use their hands to get a point across, as well as changes in posture and head position.

Discussion 1: How have you seen verbal and non-verbal communication used in your place of employment or even in your own family or friend group?

Reference no: EM132868066

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