Reference no: EM131708008

3-2 How do information systems help businesses complete globally?

• Describe how globalization has increases opportunities for businesses.

• List and describe four main ways of organizing a business internationally and the types of systems configuration for global business organizations.

1. Domestic exporter:

2. Multinational:

3. Franchiser:

4. Transnational:

3-4 what is the role of business process management (BPM) in enhancing competitiveness?

• Define BPM and explain how it helps firms become more competitive.

• Distinguish between BPM and business process reengineering (BPR)

• List and describe the steps companies should take to make sure BRM is successful.

1. Identify process for change:

2. Analyze existing process:

3. Design the new process:

4. Implement the new process:

5. Continuous measurement:

9-2 how do supply chain management systems coordinate planning production, and logistics with suppliers?

• Define a supply chain and identify each of its components.

• Explain how supply chain management systems help reduce be bullwhip effect and how they provide value for a business.

• Define and compare supply chain planning systems and supply chain execution systems.

• Describe the challenges of global supply chains and how Internet technology can help companies manage them better.

• Distinguish between a push-based and a pull-based model of supply chain management and explain how contemporary supply chain management systems facilitate a pull-based model.

9-4 what are challenges that enterprise applications pose and how are enterprise applications taking advantage of new technologies?

• List and describe the challenges enterprise applications pose.

• Explain how these challenges can be addressed.

• How are enterprise applications taking advantage of SOA, web services, open source software, and wireless technology?

• Define social CRM and explain how customer relationship management systems and using social networking.