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Mobil USM&R A & B - HBR Case Study
1. What objectives and measures should the two customer teams (customer sub-team, dealer sub-team) select for their core customer outcomes?
2. How can these teams measure what the dealer and Mobil must do well to achieve the desired customer outcomes?
3. How frequently should the measures be evaluated?
4. What are some potential problems with the measures or collection mechanisms?
A jewelry firm buys semiprecious stones to make bracelets and rings. The supplier charges $20 per stone, annual carrying costs are 50%, and the cost of processing orders is $40.
Red, a soldier, survives six tours of duty in Europe during World War II, and is awarded the Purple heart for bravery. After the war, he returns, victorious, to the states. During the V-E Day celebrations, he is on the sidewalk in front of Booby Hote..
Perform a total cost of ownership analysis and select a supplier.
Mini-case study- Phionia's finicky feline gourmet cat dinners, Sales budget in dollars, Production budget in units
Explain why you believe the mission, vision, strategies, and goals of your selected organization contribute to its success. Develop your own vision of where you would like to be career wise in the future.
Small Wonder, an amusement park, experiences seasonal attendance. It has collected 2 years of quarterly attendance and made a forecast of annual attendance for coming year. Compute seasonal index for four quarters.
In a waiting line situation, arrivals occur at a rate of 2 per minute, and the service times average 18 seconds. Assume the Poisson and exponential distributions. Find average number of units in the system? Find average time in the waiting line. Find..
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Illustrate what is a vehicle for communicating proprietary information with authorized users outside organizational boundaries.
Discussion about and agreement on short-term objectives help raise issues and potential conflicts within an organization that usually. This idea factor involves following demographic and other broad trends and trying to develop ideas that may be..
Describe the two main types of financing that entrepreneurs may seek for their businesses. What are the risks and benefits involved with each?
Compute the failure rate for six transformers that were tested for 600 hours each, three of which failed after 100, 175, and 350 hours.
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