How either good or poor quality affects you personally

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Question: Discuss how either good or poor quality affects you personally as a consumer. For instance, describe experiences in which your expectations were met, exceeded, or not met when you purchased goods or services. Did your experience change your regard for the organization and/or its product? How? Be speci?c in your examples, what was good/bad. What quality measures could've been used to test the quality prior to presenting the product or service to you (the consumer)?

Reference no: EM133311982

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