How effective is the principle, the customer is always right

Assignment Help HR Management
Reference no: EM133519049

Question  1. How effective is the principle, The customer is always right, when dealing with dissatisfied customers?

Question 2. Provide an example of an action (preferably) in your field of study that might be unethical but not illegal, based on what you learned in the text.

Reference no: EM133519049

Questions Cloud

Define the term oxygen saturation : Define the term oxygen saturation. Why is humidity added to the oxygen source before it is breathed by the client?
Would you want to work under a compensation system like : Would you want to work under a compensation system like Nucor's? Why or why not? Why don't more firms use approaches to compensation along the lines of Nucor
To what extent did the other party reciprocate : Did the parties trust each other? When one party disclosed information, to what extent did the other party reciprocate by disclosing information?
Explain market segmentation : Explain market segmentation; provide an example of a product that has been segmented. How does product segmentation impact the product life cycle?
How effective is the principle, the customer is always right : How effective is the principle, The customer is always right, when dealing with dissatisfied customers? Provide an example of an action (preferably)
What are some of the primary reasons people resist change : What are some of the primary reasons people resist change? What are some of the ways a team leader can ensure that change is accepted or at least not resisted?
What are your strengths and how would these prove valuable : Describe where and when you obtained your customer service experience. And for how long? Describe an experience when you assisted an irate/angry customer.
What are the career readiness challenges faced by managers : What are the career readiness challenges faced by managers? Discuss the major challenges and how it affects the behavior of people within organizations.
What you do if an organization you rated high for dependence : What would you do if an organization you rated high for dependence and high for certainty suddenly became high dependence and low certainty?

Reviews

Write a Review

HR Management Questions & Answers

  Strategic compensation in canada

Please read pages 207- 215 (220-228, 5th ed.) of your Strategic Compensation in Canada Text 6th ed. and view the clip "CEO Pay"

  Human resource programme for customer service personnel

In your opinion, how different would the human resource programme for customer service personnel be if Giamso operates in high-tech industry.

  Assumptions about children and childrearing

Compare and contrast the theories of Piaget and Vygotsky. In what ways are they similar and in what ways are they different? Identify three assumptions about children and childrearing that may differ for different cultural groups

  How can an employer build trust with labor

How can an employer build trust with labor in a way that is perceived as genuine and earnest, not simply as management protecting themselves against labor lawsuits

  Explain change agent within organization

How can you become a change agent within your organization

  Evaluate the effectiveness of the initiative

Develop a review process, supported with research, to evaluate the effectiveness of the initiative (approximately 250 words).

  Discuss how an overreliance on employment

Discuss how an overreliance on employment at will doctrine can cause problems for employers, supervisors and employees.

  Determine the work that needs to be completed

Analyze the "SolarComm Scenario" document and determine the work that needs to be completed to meet the project requirements. Categorize the work as task work.

  What are the causes of the challenges

What are the challenges Yabe is facing? What are the causes of the challenges and What would you, as Yabe, do to overcome them

  Research mental health in adults

Research Mental Health in adults with substance abuse

  Compensation and benefit package

What impact does the compensation and benefit package have on recruitment of employees

  Human resources management professional

You are the human resources management professional leading a selection committee formed to select the director of procurement.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd