How does the general public view the quality of the company

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Questions: Choose Coca Cola and assess its quality. Be sure to address their approach to total quality management as well as their perceived quality in answering the following:

1) How does the general public view the quality of the company? Based on what?

2) What does the company do to involve the customer?

3) A true quality company is always continuously improving. Give at least one example of how this company is doing this.

4) How can quality be measured / assessed in this company?

5) Give at least 2 examples of how this company demonstrates they care about their customers.

 

Reference no: EM133609005

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