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How does the general public view quality of the coca cola

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Reference no: EM133267370

Address Coca cola's approach to total quality management as well as their perceived quality in answering the following:

1) How does the general public view the quality of the Coca cola? Based on what?

2) What does the Coca cola do to involve the customer?

3) A true quality company is always continuously improving. Give at least one example of how Coca cola is doing this.

4) How can quality be measured / assessed in Coca cola?

5) Give at least 2 examples of how Coca cola demonstrates they care about their customers.

Reference no: EM133267370

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