How does barcelona measure performance in quantitative terms

Assignment Help Management Theories

Reference no: EM133271721

Assignment:

Subject: Behavioral Management

Please Download this Video and watch and answer the following questions correctly take your time:

Q1. How does Barcelona measure performance in quantitative terms?

a. guest feedback

b. sales and costs of food and labor

c. industry reports

d. secret shopper reports

Q2. When Andy chastises chefs and GMs on poor numbers, he is using

a. negative reinforcement.

b. punishment.

c. extinction.

d. positive reinforcement.

Reference no: EM133271721

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