How does awareness of emotions and the influences of emotion

Reference no: EM133614918

Problem: How does awareness of emotions (e.g., positive and negative), and the influences of those emotions, heighten communication competence when managing conflict? Think about an instance where you were aware of emotions, both yours and the person(s) you were communicating with, and how that influenced the communication interaction, in positive or negative ways.

Reference no: EM133614918

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