How do you identify the area of focus within your process

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Reference no: EM132270833

Six sigma green belt exam

1. To translate our Statement of Opportunity to a more detailed Program Statement we need to know more about our customer by using what kind of tool.

A. SIPOC

B. Value Stream map

C. Process Map

D. Swim lane Map

2. Which of the following is the Rules-in Use Rule 1?

A. Connection

B. Improvement

C. Activity

D. Pathway

3. If I need to test a hypothesis that the mean for a given process metrics has increased due to changes we have made, I would use a one-sided/two-side test.

A. Two sided

B. One sided

4. Rules – in- Use Rule 4 must:

A. Include Built-in-test

B. Use the scientific Method

C. Occurs at the lowest Possible Level

D. All of the above

5. A cause and effect diagram lists _____________ factors that influence a given result.

A. Dependent

B. Major

C. Potential

D. Casual

6. How do you identify the area of focus within your process?

A. Process map

B. Voice of the customer (VoC)

C. Value Stream Map

D. All of the Above

7. Which of the following is not true: A3 Thinking?

A. Identifies the problem

B. Verifies the hypothesis

C. Does not rely on data

D. Establish a hypothesis

8. In what phase of DMAIC is the problem outlines and scope?

A. Measure

B. Analysis

C. Define

D. None of the above

9. Which of the following source is in general the smallest source of variation?

A. Within subgroup

B. Between subgroup

C. Overall

D. None of the above

10. When assessing a measurement system for variation, we should look for the following components:

A. Standard deviation

B. Stability

C. Automation

D. All of the above

11. Once a solution is identified by using Pugh Matrix, consensus form Stake Holder in not required.

A. True

B. False

12. Discreet data cannot be counted and is normally measured?

A. True

B. False

13. A process was generating defects resulting in Customer Dissatisfaction. The area management observed the inspectors in-charge of quality control were not capable and replaced them with Expert inspectors. The human error in this process is thus eliminated.

A. True

B. False

14. We can use a C chart for continuous data if we want to count the number of defects:

A. True

B. False

15. WIP is the sum of all inventory within a physical work area:

A. True

B. False

16. In any problem, there could be more than one root cause:

A. True

B. False

17. Control charts help distinguish between Special Cause and Common Cause variation:

A. True

B. False

Reference no: EM132270833

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