Reference no: EM133278739

Assignment:

PATIENT SCREENING

For each of the following scenarios, explain how and why you would schedule an appointment or suggest a referral

1. The mother of a 10-year-old child calls in to request an appointment for her daughter who has seeping eruptions on her elbows and knees. She also says that the child is experiencing constant itching. How do you handle this phone
call?

2. A patient calls complaining of severe itching of the arms, hands, and trunk accompanied by a red rash. This situation has occurred in the past 2 hours and is getting progressively worse. How do you handle this call?

3. A patient's wife calls in stating that her husband has an onset of excruciating pain on the right side in the middle of the trunk. She says it appears that there are small blisterlike eruptions over the area on the right side of the body and he needs help as soon as possible. How do you handle this call?

4. A mother calls reporting her daughter has just come home from school with areas on her legs and arms that have small blisters surrounded with small blisterlike formations. She says that the child is continuously scratching the areas and they are getting worse. She requests an appointment for the next morning, saying she will keep the child home from school until seen by the physician. When do you schedule the child to be seen?

5. A female patient calls stating that she has a sore on her right shoulder that has refused to heal completely and has occurrences of bleeding. She states that the sore is about an inch in diameter and has irregular edges. She requests an appointment for assessment of the sore. How do you schedule the appointment?

PATIENT TEACHING

For each scenario below, outline the appropriate patient teaching you would perform.

1. CONTACT DERMATITIS

A patient has just been seen for the second time in 3 weeks for contact dermatitis. The area is now showing signs of a developing infection. The physician instructs you to reinforce his instructions about avoiding the trigger substance and trying to avoid scratching the area. How do you handle the patient-teaching opportunity?

2. ACNE

A teenage patient has experienced an exacerbation of acne. Topical and oral medications have been prescribed. You have been instructed to provide the patient with printed information regarding the treatment of acne. How do you handle this patient-teaching opportunity?

3. DERMATOPHYTOSIS

A patient has been diagnosed with athlete's foot. You have been instructed to provide him or her with printed information regarding the treatment of this condition. How do you handle this patient-teaching opportunity?

4. SCABIES AND PEDICULOSIS

A patient was sent home from school with the possibility of head lice. You have been instructed to provide the parents and patient with printed information regarding this condition. How will you handle this patient-teaching opportunity?

5. SKIN CANCER

A patient has been seen for several skin lesions. Some are diagnosed as being benign. One is suspicious in nature, and the patient is referred to a dermatologist for further assessment and treatment. You are instructed to provide the patient with printed information concerning skin lesions and to encourage the use of sunscreen. How do you handle this patient-teaching opportunity?