How do you define excellent customer service

Reference no: EM13813779

1. The Human Resources Department is extremely fast paced with constantly changing priorities. On any given day, staff receives at minimum thirty email messages and several phone calls from both internal and external customers. Please describe how you prioritize your work and remain well organized in such an environment.

2. What is the biggest mistake you have ever made on a work assignment and how did you overcome it? What did you learn from that experience? (human resource clerical position)

3. How do you define excellent customer service? Please describe how you would provide such service? Please describe what superior customer service means to you. How have you successfully applied the concept of superior customer service in your past jobs? (human resource assistant job)

4. Please describe your ideal boss and work environment. What are some challenges you have encountered while supporting Executive Management staff?

5. Briefly describe your experience and skill level with word processing, spreadsheet, and database software. In your response, please specify the specific software with which you have worked, the duties for which the software was used, and the frequency with which you used the software. (for human resource assistant government position)

Reference no: EM13813779

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