Reference no: EM132899496
Question
Situation: You run a chain of three restaurants that serve great burgers and craft beers to customers in one state. Your restaurants, each in its own city, have an outstanding team of 45 employees and three restaurant managers. Despite the crisis, your takeout and outdoor seating sales are going well. You have enough cash to make payroll and pay the loans for one month. Your state does not have a mandatory mask rule. State unemployment assistance is not available for the employees.
However, the number of coronavirus cases is surging in the state. After a particularly busy weekend, you show up to work on Monday morning and read emails that state:
-At Restaurant 1, the manager plus six out of 14 employees are in quarantine.
-At Restaurant 2, four out of 16 employees are in quarantine.
-At Restaurant 3, seven out of 15 employees are in quarantine. What do you with your restaurant chain for the next two weeks? Develop a plan that answers:
-What is your concept statement for the plan? (Try expressing it using who, what, when, where, and why.)
-What key tasks must be accomplished in support of the concept?
-How do you communicate the plan to your team?
-What is your communications strategy with your customers?
-What opportunity do you see in this crisis?