How do you believe that starbucks can build front line

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Question: First, READ the accompanying story, "Starbucks fired me for being three minutes late"-1/2. Then, with reference to Chapter 9 (Organizations) and Chapter 11 (Motivation), how do you believe that Starbucks can build and support a more effective Front Line management structure that embraces flexible needs of workers and boots employee satisfaction and motivation?

Include specific application of concepts from BOTH chapters that are most relevant to the issues identified in the article to support your response.

 

Reference no: EM133324112

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