Reference no: EM133429710
Read the "job interview" case at the beginning of the chapter 4 OR the "advertising team" case in chapter 5. Then select two of the "Questions for Review" below from its respective chapter to respond to. Include the text of the questions in your post and the topic of your case in the subject line of your post.
Job Interview
1. How do the intercultural dimensions discussed in the chapter serve as a framework for assessing the differences in communication patterns between the software design team and Martha? Where were the biggest sources of friction between the two?
2. Martha and the design team were all fairly recent college graduates; all were either from generation X or the net generation. What are the main differences between these two groups and, if Martha had gotten the job, where would you expect to see the most serious communication challenges?
3. The software team included one Hispanic member (Jorge) and one African American member (Scott). How might these co-cultural differences have created challenges with Martha, if she had gotten the job?
4. If the software team and Martha had been more culturally tuned in, how might they have bridged their initial ethnocentric reactions? If you had been either Martha or one of the members of the team, and you had seen the entire interview disintegrating, is there anything you could have said or done to save it?
Advertising Team
1. From what you know about the members of the ad team, to what extent do you think each member demonstrated communication apprehension, cognitive complexity, self-monitoring, and preference for procedural order? Give specific examples as evidence for your opinion.
2. From what you know about the members of the ad team in the opening story, what do you think their Myers-Briggs® dimensions are? Can you make an educated guess based on the descriptions of their behavior?
3. From what you know about the members, what behavioral functions did each one perform, and how did these behavioral functions merge to shape each member's role? Did there seem to be any roles missing that you think the team should have had? Did there seem to be any competition among members for a particular role?