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1. How do Quality Control and Quality Assurance differ?
2. Explain the meaning of this statement; You cannot inspect quality into product's
3. Briefly comment on the following elements of TQM:
a. Quality at source
b. Benchmarking and continuous improvement
4. Employee empowerment is one of the concepts incorporated in TQM. Explain four ways in which teams of empowered employees are built in an organisation.
5. Why does an organisation need to measure customer satisfaction?
6. Describe a quality control chart and how it can be used. What are the upper and lower control limits? What does it mean if an observation falls outside the control limits?
Which do you believe is most important for a company’s competitive advantage: internal consistency or market competitiveness? Explain your answer. For full credit submit your initial response to the discussion by Wednesday.
Develop the MPS record for the hand drills. What is the appropriate shipping date for the entire order?
The first step is to identify the ethical actor. The next step is to identify the stakeholders. In a sentence identify the ethical actor for this problem.
your boss returned from a 10 day business trip out of town, during which he had scheduled meetings with several people and attended a conference.
What trade-offs are involved in the use of returnable equipment?(source) What is the logic of live racks?(source) Describe the logistics characteristics of a firm moving toward a globally integrated enterprise.(source)
What is the learning organization important in the work place? What is the significance of Moore's Law?
A brokerage firm has annual operating expenses of $190,000. What is the desk cost per associate?
What really gets me upset is when one woman is found to be lying about the sexual harassment charges.
Integrated Marketing Communications for coke. Considering your new target market and any modifications, new product line extensions or new products you may have developed to serve the new target market needs, create your 'Big Idea" to be the basis of..
A real estate broker contracted to sell a peice of land to Marilyn Curry. At her request, the contract sates, "This contact is contingent upon the buyer obtaining a rezoning for a mobile home park and campground. This contract is to be voided if the ..
The marketing mix is a set of controllable variables that an organization uses to influence a target market.
Would you focus primarily on the external or internal or influences? Why?
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