Reference no: EM133371437
Assignment:
HERE'S THE SCENARIO: As the new CEO of Mount Elsewhere Hospital (MEH) in Philadelphia, I discover that MEH is not effectively following Pennsylvania's Act 13 patient safety provisions and is falling behind other PA hospitals. I have asked you to create a memo explaining how MEH can start from scratch and effectively comply with the Act. This memo will ultimately be distributed widely to MEH staff.
To begin, I have asked to see an outline (Step 1). In Steps 2 & 3 I expect you to explain the patient safety provisions of the Act that apply to MEH - these aren't drafts and revisions - see more details below. In Steps 4 & 5, you will integrate advice on how to properly implement these provisions at MEH, given your knowledge of the organization, available patient safety literature, as well as the change management techniques you learn in Topic 3.
Again, these are not a draft and a revision. Using research, the above information, class discussions, interaction with your peer group mentor, and readings you will create this evolving memo and finally an Executive Summary (Step 6) for me.
You should now be completely prepared to persuade your readers. Using knowledge gained from course materials and research, integrate realistic recommendations about implementation, and describe the organizational impact. You must support your ideas with sound best practices as determined by industry experts (this means you cite the research or cases). This portion will require more research on your part to make sound decisions for successful implementation. The APM is not an academic research paper - you will need to adopt a conversational business writing style, a challenge for many students!
THE APM 4 MUST BE IN THE FORM OF A BUSINESS PROCEDURAL MEMO
Internal Reporting
- What internal event reporting system should MEH use, and why?
- What will the reports look like?
- Who decides what internal report information becomes MCARE reporting and how will this person decide to report issues to MCARE?
- When and how do internal reports become external MCARE reports?
- How exactly will internal information from MEH incident reports go to the PA PSA and into PA PSRS?
- What must be omitted from these MCARE reports?