Reference no: EM133094312

Assignment

Question 1) As the administrative manager in a law office, you have been asked to develop a system for evaluating the productivity of the 15 lawyers in the office. What difficulties are you going to have in doing this, and how are you going to overcome them?

Question 2) How do global operations attract new markets?

Question 3) Identify the external product development strategies; describe each in a sentence or two.

Question 4) Identify five main advantages of outsourcing.

Question 5) Explain the difference between value analysis and value engineering.

Question 6) What are some of the ethical issues faced by project managers?

Question 7) What are the three realities of forecasting that companies face?

Question 8) What is the difference between conformance-oriented quality and target-oriented quality?

Question 9) Identify the seven steps involved in forecasting.

Question 10) State two examples of cultural and ethical issues that face operations managers in a global environment.

Question 11) Discuss the advisability of using modular assemblies in manufacturing. (What are the advantages and disadvantages?) To what extent can these arguments be applied to service products?

Question 12) Explain how just-in-time processes relate to the quality of an organization's outputs.

Question 13) Identify the ten determinants of service quality. Describe two of them in a sentence or two each.

Question 14) Starbucks is one of the best known coffeehouse chains in the world. Each store sells a variety of innovative products to complement the array of coffee choices available. However, 75% of current stores are located in the United States and the expensive nature of the coffee leaves Starbucks vulnerable to changes in consumer spending behavior (such as recessions). Recently Starbucks has begun initiatives to sell its specialty coffee beans for home use, presenting a chance for a large increase in revenue and diversification. However, Starbucks faces fierce competition seeking a piece of its lucrative market share and the threat of consumer behavior changes, given its reputation rides on a singular product. Perform an SWOT analysis for Starbucks.