How different is it from that of a few years ago

Assignment Help Operation Management

a. 1- Briefly describe today's operations management environment.

2- How different is it from that of a few years ago? Identify specific features you think characterize today's OM environment.

b. 1- What are the two major differences between service and manufacturing organizations with regard to management of operations?

2- Find an example of a service company and one manufacturing company and compare them in context of this question.

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