Reference no: EM133068244
Textbook Readings
• Block, P. (2011). Flawless Consulting: A guide to getting your expertise used. San Francisco, CA: Pfeiffer.
o Read pp. 51-120
• Patterson, K., Grenny, J., McMillan, R., &Switzler, A. (2002). Crucial conversations: Tools for talking when stakes are high. New York, NY: McGraw Hill.
o Read pp. 103-130
• Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in. New York, NY: Penguin Books.
o Read pp. 42-57
Discussion : Crucial Conversations Discussion
Part 1: The Conversation
1. Briefly, describe the conversation and your initial understanding of how it went. (No citations needed)
Part 2: Academic Analysis of the Discussion (Cite liberally in this section)
1. How did your "stories" affect the conversation?
2. What "role" did you play in the problem?
3. Were you able to get back to the facts? If yes, how did it help the conversation? If no, why not?
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Define customer group and then invent product
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Determine the whitehead company margin of safety
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Two benefits of having a strong credit score
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How did your stories affect the conversation
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What is the company ROE
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Return on equity of jones inc
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Prepare an income statement based on variable costing
: Summarized data for 2016 (the first year of operations) for Gorman Products, Inc., are as follows: Prepare an income statement based on variable costing
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