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How did the involved parties feel about the resolution

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Reference no: EM132907010 , Length: word count: 400

All of us have been involved in various kinds of conflicts related to our work environment. Using a situation that you were involved in, describe the conflict and how it was handled.

Question 1: Was the outcome positive or negative?

Question 2: How did the involved parties feel about the resolution, did they feel that they were heard, that their issues were resolved in an appropriate manner?

Question 3: Based on what you have read in this unit, what could have been done to improve both the situation and the outcome?

Question 4: Describe professional civility/incivility?

Question 5: Analyze the impact professional relationships and patient care outcomes?

Question 6: Synthesize and discuss the incivility literature evidence is available that supports that conflict resolution impacts work environments and patient care?

Reference no: EM132907010

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