How did technology align-converge or fail company strategy

Assignment Help Operation Management

Reference no: EM131716566

Describe an experience you have had when dealing with a company where the technology involved in the process interfered with or impeded the experience rather than supporting it. Pay specific attention to the customer experience essentials of reliability, convenience, responsiveness, and relevance. Identify those elements of the experience that fell short and discuss why. Based on our readings for this week, explain how the technology could have been used instead to enhance the experience, or whether the technology was even needed.

As you respond to your classmates postings, consider similar experiences you have had and whether your encounter was enhanced or hindered by technology. How did the technology align, converge or fail the company strategy?

Reference no: EM131716566

Questions Cloud

Avoid redundancy and avoid empty phrases : Identify three writing principles that you most need to work on. use short sentences in most cases; avoid redundancy; avoid empty phrases;

Create a homogenous global culture : Are we Americanizing other countries by exporting cultural products such as McDonald's? Would such cultural leveling be a good or a bad thing?

Calculating the square of every number : Ask the user for a number between 2 and 1000. Using a loop, calculate the integer square root by calculating the square of every number

Discuss conversations with your teenagers about sex : Consider the conversations that you would have with your teenagers about sex, if you were to have children.

How did technology align-converge or fail company strategy : How did the technology align, converge or fail the company strategy?

Sescribe patterns of interaction among racial and ethnic : Sescribe patterns of interaction among racial and ethnic categories in a society in terms of three models: Pluralism, assimilation, and segregation.

Finding the highest value in an array : Write in pseudocode format showing the general logic for finding the highest value in an array.

Loss of precision when numbers of very different : How to describe the main features of this graph and how those features relate to the loss of precision when numbers of very different magnitudes are added.

The licensing of intellectual property : The three forms of international business, or methods of entering a foreign market, are trade, the licensing of intellectual property,

User Account

All Pages