How did hastings change his use of communications

Assignment Help Management Theories

Reference no: EM133237671

Question: Let's begin by discussing the first question: How did Hastings change his use of communications in sending and receiving messages from Pure Software to Netflix?

As a follow-up question for this week, I will ask each of you to provide your assessment of the competency level of Hastings at First Software and Netflix based on the competency of Communication Skills as developed by NCHL.

Here is the definition of Communication Skills for Speaking and Facilitating, followed by the four (4) competency levels with accompanying descriptions.

Communication Skills 2 - Speaking & Facilitating: The ability to use spoken communications in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward.

Levels: Level Descriptions

1: Speaks Clearly and Effectively - Uses effective articulation, volume, word choice, and tone; Conveys meaning clearly and efficiently; Checks for understanding as appropriate

2: Prepares Effective Oral Presentations - Identifies audience's interests, needs, and level of understanding; Uses understanding of audience to tailor presentation content, structure, and length; Seeks feedback on presentation plans

3: Presents Persuasively - Uses clear and understandable voice that is free of extraneous phrases (i.e., "uh" and "you know"); Uses effective audiovisual media (presentation software, exhibits, etc.); Stays on topic; Engages in non-defensive Q&A; Stays within time allotment; Changes approach as needed based on audience response.

4: Facilitates Group Interactions - Demonstrates effective meeting management techniques (e.g., agenda development; clarifying purpose and goals; time management); Uses varied communication management techniques (e.g., brainstorming, consensus building, group problem solving, and conflict resolution); Ensures all group members are encouraged to participate.

Looking forward to your follow-up assessment and other related thoughts on the important competency of communication skills related to speaking.

Reference no: EM133237671

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