How developing employees enables and oraganzation

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Reference no: EM13724024

Write an essay to evaluate how developing employees enables and oraganzation to benefit customers through delivering superior customer service .

In your essay make sure to discuss all the following points:

Definition of customer service
The difference between training and development
The benefits of training and developments
Potential drawbacks of training and development
The contribution that employees can make to the brand image of the organization
Potential performance indicators that an organazation could use to measure the level of customer service

Relevant examples

1000 words

Reference no: EM13724024

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