How customer service is facilitated through technology

Assignment Help Other Subject

Reference no: EM133772068

Learning Outcome: Describe how customer service is facilitated through technology.

Discussion Prompt
From the customer's standpoint, what might be 1-2 advantages and disadvantages of CRM software? Why?
From the customer service manager's standpoint, what might be 1-2 advantages and disadvantages of CRM software? Why?

Reference no: EM133772068

Questions Cloud

Vital role in both attracting and retaining employees : A comprehensive employee retention program can play a vital role in both attracting and retaining employees.

Describe behavior you engaged that you believe contributes : Describe one behavior you engaged that you believe contributes to or detracts from your health. Describe how communication was part of engaging in the behavior.

Visualizing task dependencies-brainstorming new processes : Mind maps are...excellent [tools] for planning workflows, visualizing task dependencies, brainstorming new processes-and feeling creative while doing it!

What do credits in materials and resources category : What do the credits in the Materials and Resources category focus on? Calculator Reducing the quantity of materials used on a project

How customer service is facilitated through technology : Describe how customer service is facilitated through technology - From the customer service manager's standpoint, what might be 1-2 advantages and disadvantages

What anxiety disorders were mentioned in the video : What anxiety disorders were mentioned in the video? What are the symptoms of these different types of anxiety disorder?

Influence leadership behavior patterns : In the context of cultural dimensions that influence leadership behavior patterns, match the world views

Rising transnationalism and increased interdependency : Rising transnationalism and increased interdependency between developing and developed nations has given new urgency to matters of disaster management

Creation of core diagram based on operating model : we discuss the need for an organization to conceptualize its structure through the creation of a core diagram based on its operating model.

User Account

All Pages